# Repair SOPs

The bench workflow. Component-level, right-to-repair, and the one rule that never bends:

> **Don't fuck the customer, especially consent.** (The Louis Rossmann model — get comfortable and family-fed, never rich off a scam.)

## The flow

1. **Intake** — what's broken, what's it doing, what does the customer need it to do.
2. **Diagnose** — reproduce the fault, find the cause, not just the symptom.
3. **Fix the cause** — not the patch.
4. **Test** — make it prove it works before it leaves the bench.
5. **Explain** — tell the customer what was wrong and what you did, in their words.

## Notes

Add the real checklists, tools, and common-repair notes here as they happen.