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business:repair-sops
# Repair SOPs
The bench workflow. Component-level, right-to-repair, and the one rule that never bends:
Don't fuck the customer, especially consent. (The Louis Rossmann model — get comfortable and family-fed, never rich off a scam.)
## The flow
1. Intake — what's broken, what's it doing, what does the customer need it to do. 2. Diagnose — reproduce the fault, find the cause, not just the symptom. 3. Fix the cause — not the patch. 4. Test — make it prove it works before it leaves the bench. 5. Explain — tell the customer what was wrong and what you did, in their words.
## Notes
Add the real checklists, tools, and common-repair notes here as they happen.
business/repair-sops.txt · Last modified: by 127.0.0.1